1. How long does shipping take?

Shipping typically takes 7–14 business days.

2. Do you ship worldwide?

Yes, we offer worldwide shipping.

3. How can I track my order?

Once your order is shipped, tracking information will be uploaded as soon as possible. You can check it on our Track Your Order page.

4. What is your return policy?

We accept returns within 30 days after delivery. Items must be unused, in original packaging, and in the same condition as received.

5. How do I start a return?

Please contact our customer support team with your order number, and we’ll guide you through the return process.

6. Are there any return fees?

Return shipping costs may apply depending on your location. Please reach out to our team for details.

7. Can I change or cancel my order after placing it?

Orders can only be changed or canceled within 24 hours of purchase. After that, your order may already be processed.

8. What should I do if my order arrives damaged or incorrect?

Please contact us immediately with photos of the damaged or incorrect item, and we’ll resolve the issue quickly.

9. Do you offer exchanges?

Yes, exchanges are possible within the 30-day return window. Please contact our support team to arrange it.

10. How can I contact customer service?

Email us at zolvorastore@gmail.com. We aim to respond within 24 hours.

11. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter and follow us on social media to get updates on special deals and promotions.